Refund policy

We strive to provide you with high-quality products and services. If for any reason you are not satisfied with your purchase, please contact us at infoscprints@gmail.com within 7 days of receiving your order. We will do our best to resolve the issue.

Refunds will be processed in the following situations:

1. Damaged or Defective Products: If the product you receive is damaged or defective, we will issue a full refund or provide a replacement product at no additional cost to you.

2. Incorrect Order: If we have sent you the wrong product, we will provide you with a full refund or exchange it for the correct item.

3. Unsatisfied with the Quality: If you are unsatisfied with the quality of the product you received, we will review your claim and provide you with a refund if we find that the product did not meet our quality standards.

Please note that we do not provide refunds for the following situations:

1. Change of Mind: If you simply change your mind about a product, we will not provide a refund.

2. Incorrect Personalization: If the product is personalized according to your specifications, we will not be able to provide a refund unless it is damaged or defective.

Refunds will be issued to the original payment method used for the purchase. Please allow up to 10 business days for the refund to be processed.

If you have any questions or concerns about our refund policy, please do not hesitate to contact us. We are here to help and ensure your satisfaction with our products and services.